The
Weakest Link in Network Security
By Peter Alexander
Reprinted with permission from Microsoft Small Business
Center
Your
small-business network may be protected by firewalls,
intrusion detection and other state-of-the-art security
technologies. And yet, all it takes is one person's
carelessness, and suddenly it's as if you have no network
security at all.
Let me give you
an example. In March 2006, a major financial services firm
with extensive network security disclosed that one of its
portable computers was stolen. The laptop contained the
Social Security numbers of nearly 200,000 people. How did it
happen? An employee of the firm, dining in a restaurant with
colleagues, had locked the laptop in the trunk of a SUV.
During dinner, one of the employee's colleagues retrieved an
item from the vehicle and forgot to re-lock it. As fate
would have it, there was a rash of car thefts occurring in
that particular area at that particular time, and the rest
is history.
The moral of
that story is clear: No matter how secure your network may
be, it's only as secure as its weakest link. And
people--meaning you and your employees--are often the
weakest link. It's important to note that poor security puts
your business, as well as your partners, at risk. As a
result, many enterprises and organizations, such as
credit-card companies, now specify and require minimum
levels of security you must have in order to do business
with them.
So what can you
do? Here are nine ways to minimize the risks that people can
pose to the security of your company's data:
Password-protect your computers and mobile
devices--particularly laptops. One basic step toward
defending data is to require a password to launch Windows on
a PC. It's not bullet-proof, but it's a start, and it's a
particularly important first defense for portable computers.
Don't store
passwords in unprotected areas. The more complex a
password is, the easier it is to forget and you may want to
record it somewhere. But don't store your passwords in, say,
a basic Word or Excel file or on a sticky note on your
monitor. Instead, there are inexpensive software programs
available that let you manage and secure multiple passwords.
Consider
laptops with biometric security. If you're in the market
for a new laptop, consider one that comes equipped with a
biometric fingerprint scanner. The scanner reads
fingerprints and only allows access to files on the computer
to a user with an authorized fingerprint.
Encrypt
confidential files. Another way to protect sensitive
data is to encrypt the files containing that data.
Encryption scrambles data so that only an authorized user
can access it. You can encrypt files using built-in tools in
Windows XP Professional (but not XP Home), though some
third-party applications offer more--and sometimes
stronger--encryption tools.
Whenever
possible, don't carry confidential data on a portable device
or removable media. For maximum security, keep sensitive
data off laptops, PDAs, BlackBerrys and other portable
devices. As illustrated by the financial services firm
example, if the device is lost or stolen, so is the
sensitive data the device contains. If you must physically
transport sensitive data, consider storing it only on an
encypted flash-memory USB drive. Store the drive in your
pocket and not in the laptop bag, so that you'll still have
it if the laptop is stolen or lost.
Lock your
laptop when traveling. Like bicycle locks, laptop
security cables (costing $20 and up) allow you to physically
secure your portable computer to a post or other stationary
object. Most current laptops have a standardized security
slot, into which you insert a locking device, which in turn
is attached to the cable. For example, if you're leaving a
laptop in a hotel room that doesn't have a safe, you could
insert the locking device into the portable PC's security
slot, then wrap the cable around the narrow base of the
bathroom sink. Portable laptop alarms are also available
that emit a loud sound when your laptop is moved, which is
helpful when waiting for the plane or other crowded area.
Stay up to
date. Keeping apprised of new tools and technologies can
help you continue to bolster the security of your business's
data. For instance, new software utilities allow you to
remotely erase all data on a lost or stolen smartphone just
by sending a text message to the phone. And in recent
months, new laptop hard drives have become available that
automatically encrypt all data.
Be vigilant.
Above all, you and your employees must stay on guard to
protect sensitive data. To help keep everyone on their toes,
post signs above shared printers and fax machines, reminding
users not to leave sensitive documents lying around. Place
paper shredders near recycling bins or other common areas
and encourage employees to use them.
Create and
enforce a security plan. Last, but not least: Your
business should have a detailed, written security plan for
employees that includes specific policies and
procedures--including many (if not all) of the steps listed
above. If security procedures aren't in writing, it's far
too easy for employees to use the "I didn't know" defense.
And a security plan only works if it's enforced and kept
up-to-date.
To devise a
security plan, you may want to consult your trusted IT
advisor. Also, your network vendor may provide online tools
that can help you create a security plan. For example, Cisco
Systems offers the Cisco Security Policy Builder , an online
tool that can help you create a security policy tailored to
your business's specific requirements. Based on your answers
to questions posed online, the tool will create a customized
security policy template as a Microsoft Word file and e-mail
it to you.
The
Alternatives? Lost Business, Lawsuits and More
Does all this sounds like a lot of trouble? Of course it
does. But imagine what would happen to your business if all
your customers' credit-card information was stolen--simply
because an employee left a laptop containing that data in an
unlocked car? At a minimum, you risk angering and losing
customers.
Also, many
small businesses, particularly those in financial and
health-care services, must comply with regulations that
mandate information security. One stolen laptop, and your
business could be faced with heavy penalties due to
non-compliance.
In short,
better safe than sorry. So get on the phone with your
trusted IT advisor and start creating your detailed security
plan today. You'll sleep better tonight. |