VoIP is a big buzzword in the business world. People everywhere are throwing it around like everyone already knows what it means … but that’s not exactly the case.
What VoIP is and how it works is still a bit fuzzy to the working people. And where it comes from …? Now that’s another story entirely.
So to clear things up a bit, here are a few facts about VoIP you might not know.
VoIP isn’t new.
Many companies are afraid to try new technology because of the risk it poses. New things typically come with a grey area or two, so apprehension is only natural.
But the thing about VoIP is that it isn’t new technology. VoIP is actually pretty old. Obviously, it’s not as old as the traditional telephone service, but it was invented back in the ‘70s and perfected in the ‘90s — which technically makes it not “new” technology.
VoIP is part of the future.
At this point, it’s not a matter of ‘if.’ It’s a matter of ‘when.’
The traditional phone system is in the process of being phased out — a plan is already set in motion, and the FCC is proactively on the lookout for ways to make this transition as smooth as possible. Ultimately, this process will pave the way to IP-based communication.
VoIP isn’t just for phones.
With VoIP, you don’t actually need a desktop phone to communicate with people from your business line. You can use your laptop, a tablet, or even your personal smartphone.
This opens the door to new opportunities. You can communicate with clients, coworkers, or partners no matter where you are and no matter what device you have.
As long as there’s a reliable internet connection, you’re good.
VoIP is used all the time.
VoIP isn’t just some far-off technology reserved for businesses. Many people use it every day and don’t even realize it.
Consider a tool like Facebook Messenger.
Technically, it’s a form of VoIP, and if you wanted to (although it’s not recommended), you could use this app as a primary way to communicate with other business professionals. It’s also a completely free way to hold video conferences and call other people.
VoIP is big on integration.
Again, VoIP isn’t just for phones. It gives you the ability to use a handful of different gadgets and tools to communicate
In other words, it’s big on integration.
But it’s not just integration with “things.” VoIP also helps people integrate with each other … aka collaboration. Many of the gadgets and tools VoIP integrates with enable people to work better together and to do it more often.
If you’d like to learn more about VoIP and business communication, take a look at 2 ways successful companies leverage unified communications.