VoIP is the communication platform of the future for businesses everywhere. Is this an educated guess or just a personal opinion?
It’s cold, hard fact.
The number of businesses dropping the traditional telephone service for VoIP is mind-boggling — but in a good way. VoIP only means good things for the professional world, and here are 5 simple reasons why.
You don’t need a phone.
That’s right. Transition to a VoIP communication platform and you don’t even need a phone to communicate.
Instead, become the modern working professional you know you can be with features such as desktop integration and voicemail-to-email.
Make and receive voice or video calls from your desktop, laptop, tablet, or other connected device and read voicemails directly from your inbox. It’s a mobile-friendly, forward-thinking way to communicate with coworkers, clients, and partners.
Plus, it gives you the option to customize your conversations — which means you can pick how and where you communicate. And at the end of the day, greater customization will only equate to more productive collaboration.
You don’t need a specific phone.
Even though you don’t actually need a phone to communicate with VoIP, you’ll probably want to talk on one at some point. And when you do decide to pick up a phone, it doesn’t always have to be the phone sitting on top of your desk.
VoIP gives you the option to reroute or redirect incoming calls. In other words, when someone calls a particular number, multiple phones can pick it up. For example, if someone wants to speak to the marketing department and that person dials a marketing-specific line, all phones in the marketing department can ring.
You can also have calls automatically reroute to another phone. For example, you could only allow your desktop phone to ring four times. After the fourth ring, the call can then be rerouted to your cell phone. Do something like this and it’ll be less likely that you’ll miss important calls when you’re out of the office.
You can be local even when you aren’t.
Businesses tend to have clusters of customers or partners in one geographical location — it’s only natural. But this doesn’t always mean that those clusters are anywhere near your business. They could be in another country.
And this is where VoIP comes in.
VoIP allows you to use an international number from anywhere. So even if you live and work in California, you can have an Australian phone number and communicate with Australian customers or partners as if you were in that country.
It’s easier on both your customers and your business.
You can save money.
If money is what you’re worried about, then VoIP is a great place to start (and end).
Businesses can save anywhere from 30-50% when they transition to a VoIP platform, and it’s not just because the standard monthly fee is typically much smaller.
Think about all the maintenance and upkeep the traditional phone system requires. On top of that, think about how difficult it can be to add new lines or to expand to another location. It’s expensive, time-consuming, and resource-heavy.
But with VoIP, maintenance and upkeep (if needed) is taken care of automatically and included in your flat, monthly rate. And when you need to add or remove lines, it’s a much simpler process. In some cases, this can even be handled with a few clicks in a centralized web portal.
You can avoid an awkward ending.
At some point, the traditional phone system will be phased out. In fact, it’s not a matter of ‘if.’ It’s a matter of ‘when.’
Because of this, it’s important to start the process now rather than later. You don’t want the end-of-life date to take you by surprise and then find yourself stuck with limited options. Start the transition to VoIP now, do your homework, and end up in a good place.
If you’d like to learn more about VoIP, then stick around and take a look at the rest of our blog content. There’s plenty more where this came from.